| Commerce
Complete's Modular Design
An easy-to-use web site is one of the keys to a successful, online
business. Commerce Complete offers powerful, database driven modules
with a mix of functionality, such as rapid checkout, real-time credit
card processing, automotive accessories and parts sales, specialty
advertising and logoed merchandise sales, art, music and video sales,
tiered pricing, dealer and wholesale pricing and much more. You
choose the features that best suits the needs of your buyers.
Basic
Module
The Basic module is the foundation of the Commerce Complete suite
of modules. The Basic module contains everything needed to operate
and manage an online store. This easy-to-use system gives you complete
control over product content, presentation, pricing, discounts,
images, and much more. And best of all, you can manage your catalog
without programming experience of any kind.
Real-time
Credit Card Processing
The Credit Card Processing module provides the interface between
your online store and your credit card merchant account so the customer's
credit card can be approved and/or debited at the time of the sale.
This module is capable of communicating with 15 different credit
card processors including Authorize Net, CyberCash, iBill and Linkpoint.
This
module also prevents duplicate charges being run by multiple submissions.
Multiple
Stores
The Multiple Store Module provides the capability to add an unlimited
number of stores. These stores can be used as public stores or departments
within a single large store or as private independent company stores.
Private stores can be password protected.
Order
Management
Order
Management features make sure that you, your shopper, and your Customer
Service staff all have the same, timely information on order status.
Self-service features let your shoppers help themselves, reducing
the load on your call center staff. Active features like automated
shipment confirmations reassure your shopper that their business
is being handled proactively. Administrative features for Order
Management let you integrate orders from multiple sources, like
fax or telephone, straight into your order stream, simplifying your
workflow, reducing costs, and improving consistency.
Shipping
& Fulfillment Management
Filling the order is as important to you as getting it. Rapid, accurate
fulfillment makes happy shoppers, and happy shoppers return to your
site to make more purchases. An extensive suite of tools for Shipping
and Fulfillment Management help you keep on top of what needs to
move, what's moving, and what's not, all from a simple interface
that lets you direct traffic without leaving your chair.
Inventory
Management
Whether you have one warehouse or ten, both you and your shopper
need to know what is in stock, and what is not. Inventory Management
helps you keep track of product movement, and help you plan your
future needs so you don't loose precious customers because of the
"Out of Stock" button.
Product
Management
Whether you have just a few products or several thousand, Commerce
Complete gives you powerful tools to manage your products and pricing
easily.
Merchandising
and Promotions
Merchandising and Promotion features help you secure more purchases.
Up selling and cross-selling gather the collective intelligence
of your own product knowledge, your shoppers' purchase histories,
and other factors to make compelling recommendations that are demonstrated
to increase sales. Discounting through promotions let you find "hot
buttons" that get lagging shoppers to purchase, or turn low units
volumes up a notch.
Customer
Management
Built-in Customer Management features give you quick access to information
about your shoppers, their current status, past history, and overall
buying behaviors. You can easily manage even very large numbers
of shoppers, with features to help you improve customer communication,
increase revenues, personalize interactions, and build customer
retention.
B2B
Management
In addition to our robust B2C (business-to-consumer) merchandising
capabilities, Commerce Complete can also handle your B2B (business-to-business)
e-commerce needs. B2B Management features allow your partners, distributors,
and wholesalers to purchase your products and services. Special
pricing controls and customer tracking features let you control
user experience, product visibility, pricing, discounts, and shipping
costs.
Reporting
Real-time reporting gives you up-to-the-minute information about
your online store. The standard reports suite encompasses most of
the typical reporting requirements, and custom reports let us easily
answer your special reporting needs.
Configuration
Your Commerce Complete configuration offers an extensive array of
features. Configuration options let you tweak feature behavior,
manage your shipping cost model, and manage access by your authorized
operators.
Security
and Support
Commerce Complete is available to help you get started fast and
stay running smoothly. Your services are monitored 24x7x365 by our
operations and support staff.
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